The selling price will be the displayed amount (displayed price/consumption tax included).
Please note that shipping charges may apply.
Please refer to the following for shipping charges.
We ship within Japan.
Kuroneko Yamato (with tracking number)
- Okinawa 2000 yen
- Hokkaido, Kyushu 1500 yen
- Areas other than the above 1000 yen
Kuroneko Compact / Letterpack (with tracking number)
- Okinawa 1000 円
- Hokkaido, Kyushu 1000 円
- Areas other than the above 800 円
◆Time and Method of Payment◆
- We accept bank transfer, credit card payment, and Paypal.
- JCB and Diners Club can be used via Paypal.
- Credit card payment: The product order and payment are confirmed at the time the product is ordered.
- Bank transfer: The order will be confirmed when the payment is received. If payment is not received within one week, the order will be automatically cancelled.
- Paypal: The product order and payment are confirmed at the time the product is ordered.
◆Special Conditions for Returns◆
In case of return for customer's convenience
- In the case of bank transfer, the refund will be the amount of the payment minus the shipping charges.
- In the case of credit card or Paypal payment, the refund will be the settlement amount minus the settlement fee and shipping charges.
- We do not accept returns, exchanges, or repairs of products that have been shipped overseas under any circumstances.
- We will pay for the return shipping charges for initial defects, such as damage.
- Replacement or repair due to initial defects will be handled within 40 days from the date of shipment.
- There may be some seams necessary to make the product.まAs the products are made of natural wood, knots and surface irregularities may occur. We will not accept returns or exchanges for these reasons under any circumstances.
◆Delivery Time of Services or Goods◆
- For prepaid orders, including bank transfer, the order will be shipped within 5 business days after payment is confirmed.
- For postpaid orders, the order will be shipped within 5 business days after the order is confirmed. (Except in the case of bank transfer)
NOTE: In the event that the product is returned to us after it has been shipped without being re-delivered due to absence or other reasons, you will be charged the shipping fee again.
Seller: NINAHAW Aiko Nagasawa
Responsible for Sales: Aiko Nagasawa
Address : D803, 1-11-2, Numakage, Minami-ku, Saitama-shi, Saitama 336-0027, Japan
Business hours : Weekdays 10:00 am to 5:00 pm
Contact : 050-3577-3898
Inquiries are basically handled by "CONTACT".
Distributor : Aiko Nagasawa
Address : Zip Code 336-0027
D803, 1-11-2, Numakage, Minami-ku, Saitama-shi, Saitama, Japan